Service & Support
Our promise to you: First-class consulting, customised solutions and dedicated support – for your successful virtual transformation and the best possible TriCAT experience.
We are one of the leading innovators in the field of virtual transformation and offer first-class consulting – from C-level up to specialist departments, from strategy all the way to implementation.
With us you’re sure to get the right concept and a customised solution for your virtual future. Take advantage of our know-how and experience gathered from more than 20 years of research, development and implementation.
We look forward to talking to you in person!
With TriCAT, customers have a choice: You can either get started immediately with our on-demand products TriCAT spaces® and TriCAT spaces® Congress (flexible design configuration, operation and technical integration) – or we can design and implement a completely customised solution for your complex requirements.
Our many success stories demonstrate all the possibilities TriCAT offers. One example: Our VR experts implemented the virtual training and simulation environment for the century-long Gotthard Base Tunnel infrastructure project in Switzerland.
What can we do for you?
We are here to assist you with technical support so that you can use TriCAT for your business rapidly and efficiently.
Furthermore, we will support you with the planning and implementation of your virtual event with TriCAT spaces® Congress. Available on demand or with a service level agreement.
Good to know: Our service quality is TÜV-certified. Test us out today!
Courses and training sessions
The introduction of virtual-immersive solutions is a challenge for many companies and organisations. We provide support for your internal roll-out and the qualification of your trainers.
To ensure a successful start, we offer various training sessions and courses – so that you can use all technical possibilities of the TriCAT programs in your virtual events efficiently and relaxed.
Find answers to your questions about TriCAT quickly and easily here.
1. General information about TriCAT spaces®
2. System requirements & Settings
3. Data Security at TriCAT
4. Training offers for TriCAT spaces®
5. TriCAT spaces® Congress
6. Downloading and running the application
7. Logging into the application and joining the event
8. Technical questions during the event
9. Error messages when running/downloading the application.
10. Error messages in the open application
Have you not found a suitable answer?
Feel free to email us at email@example.com