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System requirements TriCAT spaces® Desktop Client

Operating systems

Windows 10 and Windows 11 (no N versions like e. g. Windows 10 Home N)
Mac OS X from version 12 (older versions possibly with restrictions)

Hardware requirements
  • Standard computer or laptop: no thin (or slim) client
  • Hard disk space: 2 GB available hard disk space
  • Working memory: at least 4 GB RAM, recommended: 8 GB or more
  • Processor power: 2 Ghz dual core CPU
  • Graphics card: min. DirectX11 graphics card, Intel HD Graphics 510, recommended: Intel UHD Graphics 630 or dedicated graphics card e.g. Nvidia Geforce MX550, AMD Radeon Pro Vega 16 or comparable
  • Sound card
  • Computer mouse
  • Headset

Please note that you can only participate in a virtual event with a (commercially available) headset with integrated voice function (microphone). Other configurations can generate disturbing echoes.

Make sure your microphone/camera is open regarding the new privacy regulation in Windows 10. Windows 10: Start > Settings > Privacy > Microphone > (> Camera) Allow apps to access your microphone (camera) > On

Firewalls

The Windows firewall must not block the application. Please click Allow access.
If you are not using a standard Windows firewall, please click Do not block.

Internet bandwidth

Minimum: DSL 3000
Recommended: DSL 6000 and higher

Wireless networks

Make sure your connection is stable, otherwise you may experience disconnections during your session.