If you receive this message despite having enough free space, the unpacking process is prevented by a restrictive network. Referring to our information, in restrictively
TriCAT spaces® is not listed in the Apple store. When opening it for the first time, authorization must be granted. For authorization, please perform the
The log file contains the log of technical actions and processes that run during your session in TriCAT spaces®. If errors occur, we may ask
The performance depends on your internet connection and computer power. You can achieve better utilization by: Closing programs and updates in the background Using LAN
Note that no streaming function is available in the “First Steps”.If streams are unstable, you should improve your general performance. Furthermore, it is recommended to
If the load on your computer is too high, you should improve the general performance if possible.
Click on “Local settings” in the main menu and then on the “Audio” tab. Select output and input device | In the playback device and
Noise may be generated when using the microphone or speakers on the computer. If possible, a headset should always be used. If a headset is
Write a message to us at support@tricat.net that your password should be reset manually.
Please log in first. You can find out more about logging into the application here.
If you have not received a guest access code in your invitation e-mail, you have either already activated your account or you are an organizer
The guest access code is a one-time code per event (combination of numbers and/or letters), which makes event entry possible without owning an account. The
There are two different types of accounts: Organizer-Account The Organizer account is created directly in the TriCAT spaces® portal for creating and booking events. The
First, also check the mails in your suspected spam folder. If the mail cannot be found there either, contact the organizer.
The registration in the TriCAT spaces® and TriCAT spaces® Congress application is independent of the role (event manager, participant, spectator) with which you were invited