Best Practice Swiss Post

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Virtual Reality Safety Training at Swiss Post

The occupational safety training for Swiss Post ranges from the detection and rectification of defects in a realistic replica warehouse to incidents in the administration building. The detailed virtual simulation environment of a post office building, including the foyer, appeals to all senses and emotions of the learner. Attention is drawn to the important details and thus situational learning is made possible - without the effort of physically simulated learning scenarios.

Through direct interaction with the situation and the environment, the user is trained to respond correctly and safely in the selected scenarios. At the end of the training, the learner receives an evaluation and thus has a comprehensive overview of his or her learning status. Scenarios with incorrectly solved tasks or undetected deficiencies can then be re-experienced and solved.

Swiss Post employees are accompanied by autonomous agents. The user can choose between a guided and a free mode.

  

PROJECT GOAL | CHALLENGE

Construction of a virtual 3D simulation of a real post office building for efficient and sustainable execution of work safety training courses

Realistic representation of different safety deficiencies for situational learning and training of action sequences

Implementation of a learning status check with repetition function of the incorrectly solved tasks

Integration of autonomous agents (guides) to accompany the learner through the scenario

Realization of a free and a guided application mode

Application on different devices with and without VR glasses

 

TARGET GROUP

All employees of Swiss Post postal branches

 

REALIZATION

Virtual 3D simulation of a post office branch for occupational safety training with integration of gamification elements in the form of a point system for learning level control

 

DETAILS

Programming of the virtual 3D world for:

  • desktop computer
  • desktop comuputer in combination with VR glasses
  • iPad
  • iPhone application for cardboard 3D glasses

  Development of

  • eye-focus control (for VR Cardboard glasses in conjunction with iPhone)
  • screen control with navigation points
  • joystick control shown on the screen